BBB Complaint Form
Step 1:
Tell Us About Yourself & the Business
Step 2:
Tell Us About Your Complaint
Step 3:
Additional Complaint Details
Step 4:
Review and Submit Your Complaint
Complaint/Consumer Information:
Tell us about yourself.
Complaint Type:
First Name:
Middle Initial:
Last Name:
Zip/Postal Code:  
Address 2:
Daytime Phone:    ext:
Evening Phone:    ext:
Email Address?
Confirm Email Address:  
If you do not have an email address, you will need to file your complaint in writing with the local BBB where the business is located.
Please do not show my address or contact information to the business.
At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about other BBB programs and services and about ways to support BBB. This election box only appears in places where the department collecting personal information maintains such lists. At any time you can add or remove your name from a BBB list by contacting us at
Business Information:
Tell us about the business you are filing a complaint on.
Business Name: OnTrac
Store/Establishment #:
Address: 2501 S Price Rd Ste 201
City: Chandler
State/Prov: AZ
Zip/Postal Code: 85286
Business Phone: (800) 334-5000
Website URL:

Did we find the correct business?
Is this the same address as the purchase location?
I am an active duty service member,
a civilian employee of the Department of Defense,
a military dependent or retired from active duty: