BBB: Qualification Questions
Before filing a complaint with BBB you should contact the business at least once to give them an opportunity to resolve the issue. However, you are not required to contact the business first. If the issue cannot be resolved directly with the business, then you may file a complaint with the BBB Click to view the Complaint Process.
Did you previously submit a complaint to BBB about this matter?
Is this a workplace employee-employer complaint?
Is this a discrimination or civil rights complaint?
Are you a business trying to collect an unpaid bill or debt from another business?
Is the complaint in litigation or previously been resolved?
Is this a complaint against a government agency that does not operate a utility?
Is this a complaint against an individual who is not engaged in a business?
Is this a complaint about the quality of health services other than customer service or collection/billing?
Is this a complaint about the quality of legal services other than an attorney acting as a debt collector?


To File a Complaint against a different business, click here.