BBB: Qualification Questions
Before filing a complaint with BBB you should contact the business at least once to give them an opportunity to resolve the issue. However, you are not required to contact the business first. If the issue cannot be resolved directly with the business, then you may file a complaint with the BBB
Does your complaint allege a criminal act?
Does your complaint involve an employee/employer dispute?
Does your complaint allege discrimination?
Does your complaint allege civil rights violations?
Is this a landlord/tenant complaint?
Has this complaint ever been involved in litigation?
Is the business you have a complaint with in Chapter 7 bankruptcy?
Is this a business with a complaint for collections purposes with another business?

To File a Complaint against a different business, click here.

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