BBB: Qualification Questions
Before filing a complaint with BBB you should contact the business at least once to give them an opportunity to resolve the issue. However, you are not required to contact the business first. If the issue cannot be resolved directly with the business, then you may file a complaint with the BBB
Is your complaint regarding matters that are currently in or have already gone through the court process?
Does your complaint allege a criminal act?
Does your complaint concern employment practices - examples may include issues regarding pay/wages, hours, or safety?
Is your complaint about a government agency?
Does your complaint concern issues regarding healthcare professionals and attorneys other than billing disputes?
Is your complaint based solely on dissatisfaction with a price?
Is your complaint against individuals who do not operate a business establishment - examples include persons who sell through classified ads such as Craigslist or eBay?

To File a Complaint against a different business, click here.